Privacy policy

Privacy Policy

PRIVACY POLICY – VEYLA BOUTIQUE

This Privacy Policy describes how Veyla Boutique (referred to as the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase through our website, or communicate with us in any other way regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or any other individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

Collection and Use of Your Personal Information

In order to provide our Services, we collect personal information about you from various sources. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to:

  • Communicate with you
  • Provide, maintain, and improve our Services
  • Process and fulfill orders
  • Comply with applicable legal obligations
  • Enforce our terms and policies
  • Protect our rights, our users, and our business

Personal Information We Collect

Information You Provide Directly to Us

We may collect information that you provide directly to us, including:

  • First and last name
  • Billing and shipping address
  • Phone number
  • Email address
  • Billing and payment information
  • Order and purchase information
  • Customer service communications

Some features of the Site may require certain information in order for you to properly use our Services.

Information Collected Automatically

We may automatically collect certain information about your interaction with the Site through:

  • Cookies
  • Pixels
  • Web beacons
  • Similar technologies

Automatically collected information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent browsing the Site
  • Referring websites
  • Interactions with the Site

Information Obtained from Third Parties

We may receive information about you from third parties, including:

  • Payment processors
  • E-commerce platforms
  • Analytics providers
  • Advertising and marketing services
  • Shipping and logistics providers
  • Technology and service providers

Any information obtained from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Our Services

We may use your personal information to:

  • Process and fulfill orders
  • Process payments
  • Ship and deliver orders
  • Manage returns and refunds
  • Maintain your account
  • Provide customer service
  • Communicate with you regarding your orders

Marketing and Advertising

Where permitted by applicable law, we may use your information to:

  • Send promotional communications
  • Provide personalized advertising
  • Improve our advertising campaigns
  • Understand purchasing and browsing behavior
  • Measure the effectiveness of our marketing efforts

You may opt out of certain promotional communications by following the unsubscribe instructions included in those communications.

Security and Fraud Prevention

We may use your information to detect, investigate, and prevent fraudulent, unauthorized, or malicious activity and to protect the security of our Site and Services.

Improving Our Services

We may analyze information about how users interact with our Site in order to improve its functionality, performance, products, services, and overall user experience.

Cookies

Our Site uses cookies and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our Site, and analyze website traffic.

You may configure your browser to block or delete cookies. However, doing so may cause certain features of the Site to function improperly.

We may also use third-party analytics and advertising services that use cookies, pixels, or similar technologies to help us understand website traffic and provide relevant advertising.

Disclosure of Your Personal Information

We may share your personal information with trusted third parties when necessary to operate our business and provide our Services, including:

  • Service providers
  • Payment processors
  • Shipping and logistics companies
  • Analytics providers
  • Advertising and marketing platforms
  • Technology providers
  • Government authorities or law enforcement agencies when required by applicable law

We do not sell or disclose sensitive personal information except as permitted by applicable law or with your consent when required.

Third-Party Websites and Links

Our Site may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Services are not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete that information.

Security and Retention of Information

We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our Services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements and policies.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request portability of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is collected and used

To exercise any applicable privacy rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

International Data Transfers

Your personal information may be processed, stored, or transferred to locations outside your country or state of residence.

Where required by applicable law, we will take reasonable measures to ensure that your personal information receives an appropriate level of protection when transferred or processed internationally.